Frequently Asked Questions
Get the answers you need to all things waterline maintenance.
- What is shocking?
- How often should I shock?
- Do I need to shock if I’m using a treatment?
- Is it okay to use diluted bleach on my equipment?
- How do you shock if you’re using a straw?
- What if I shock through my straw?
- What is the difference between shocking, purging, and flushing?
- What is the ratio for diluted bleach?
- What if my QuickPass has green or black spots?
- What does TNTC mean?
- How do I take a pooled sample?
- Why is testing important?
- What is the difference between a mail-in test and an in-office test?
- Do I need to test an operatory that is not in use?
- How do I read my QuickPass results?
- Does QuickPass expire?
- How do I access my results online?
- Can I send a mail-in test kit on a Friday?
- What does the CDC recommend in regards to dental unit waterlines?
- How long should I keep my water test results?
- If I fail a test, do I have to retest?
- What does my state dental board say about waterline maintenance?
Training and Support
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Our safe water team is here for you! Whether you use a blue check product or not, we want to help you achieve safe water for your office.
